I recently flew with them and had a pretty positive experience. The seats were comfy, the food was quite good, and the service was top-notch. I found the cabin crew to be really attentive and friendly. If you're looking for reliable info, I usually check out sites like TripAdvisor or Skytrax for reviews. They seem to offer a balanced mix of opinions. For specifics on business class, you might want to peek at FlyerTalk forums too; there's a wealth of firsthand experiences there. Overall, I think Copa Airlines holds up well, especially for travel in Latin America.